| Product | Warranty Period |
X1/X3Hybrid-G4 X1/X3-Fit-G4 X1/X3-IES X3-Ultra | 5 years standard warranty, starting from the earlier one of the following two dates:
Note: If an inverter connected to SolaX Cloud and generation data been successfully uploaded to SolaX server, the inverter warranty will be freely upgraded to 10 years standard warranty |
| Product | Warranty Period |
X1-Hybrid-LV | 5 years standard warranty, starting from the earlier one of the following two dates:
Note: If X1-Hybrid-LV pair with SolaX battery, and connected to SolaX Cloud and generation data been successfully uploaded to SolaX server, the inverter warranty will be freely upgraded to 10 years standard warranty |
| Product | Warranty Period |
| X1-MINI/Boost/Smart | 5 years standard warranty, starting from the earlier one of the following two dates:
|
| X3MICG1 & G2 | |
| X3MIC Pro-G1&G2 | |
| X1-Hybrid G3/X1-Fit G3 | |
| X3-Hybrid G2/X3-Fit G2 | |
| X3-MAX | |
| X3-MEGA-G1 & G2 | |
| X3-Forth |
| Product | Warranty Period |
| Meter/CT | 2 years standard warranty, starting from the earlier one of the
|
| Pocket/Lan/4G | |
| V1000 | |
| DataHub | |
| X1/X3-EPS Box | |
| X1/X3-Mate Box | |
| Adaptor Box |
| Product | Warranty Period |
| Off-grid eps parallel Box | 5 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 6 months after the date of production |
| BMS Parallel Box |
| Product | Warranty Period |
| EV Charger | 3 years standard warranty, starting from the earlier one of the following two dates:
|
| Battery Series | BMS | Battery | Warranty Period |
| T-BAT-SYS-HV-3.0 | MC0600 | HV10230 | 10 years standard warranty, starting from the earlier one of the
This warranty does not include any accessories and tool kit items provided with the product. |
| T-BAT-SYS-HV-S2.5 | MCS0800 | TP-HS2.5 | |
| T-BAT-SYS-HV-S3.6 | MCS0800 | TP-HS3.6 | |
| T-BAT-SYS-HV-S50E | MCS0800E | TP-HS50E | |
| T-BAT-SYS-HV-5.8 | T-BAT H 5.8 Master battery | HV11550 | |
| T-BAT-SYS-LV-R2.5 | T-BAT LR25 | ||
| T-BAT-SYS-LV-3.6 | T-BAT-LR36 | ||
| T-BAT-SYS-HV-R2.5 | MCR0800 | TP-HR25 | |
| T-BAT-SYS-HV-R3.6 | MCR0800 | TP-HR36 | |
| Inverters | Standard Warranty Period (purchased from Jan 2024) |
| X1-1.5/2.0 | 12 years |
| X1-2.5K/3.0K/3.3K/3.6K/4.2K/5.0K | 12 years |
| X1-3.0/3.3/3.6/4.2/5.0/6.0(X1-BOOST G3) | 12 years |
| X1-6.0/7.0/8.0(X1 Smart G1) | 12 years |
| X1-MINI- 0.6K/0.7K/1.1K/1.5K/2.0K/2.5K/3.0K/3.3K-G4 | 12 years |
| X1-BOOST-2.5K/3K/3.3K/4.2K/3.6K/5K/6K-G4 | 12 years |
| X1-SMT-5K/6K/7K/8K/9K/10K-G2 | 10 years |
| X1-hybrid-3.0/3.7/4.6/5.0 | 10 years |
| X3-hybrid-5.0/6.0/8.0/10.0 | 10 years |
| X1-hybrid-3.0/3.7/5.0/6.0/7.5 G4 | 10 years |
| X3-hybrid-5.0/6.0/8.0/10.0/12.0/15.0 G4 | 10 years |
| X1-fit-3.0/3.7/4.6/5.0 | 10 years |
| X3-fit-5.0/6.0/8.0/10.0 | 10 years |
| X1-fit-3.0/3.7/5.0/6.0/7.5 G4 | 10 years |
| X3-fit-8.0/10.0/12.0/15.0 G4 | 10 years |
| X3-5.0/6.0/7.0/8.0/9.0/10.0 | 10 years |
| X3-8.0P/10.0P/12.0P/15.0P | 10 years |
| X3-MIC-3K/4K/5K/6K/8K/10K/12K/15K G2 | 10 years |
| X3-PRO-8K/10K/12K/15K/17K/20K/25K/30K G2 | 10 years |
| X3-ULT-15KP/15K/19.9K/20K/25K/30K | 10 years |
| X1-IES-3K/3.7K/4.6K/5K/6K/8K | 10 years |
| Product | Standard Warranty Period |
TRIPLE POWER Battery Series(T-Bat 3.0Series/T-Bat H 3.0 V2 Series/T-Bat 4.5Series/ T-Bat 5.0 Series/ T-Bat 5.8 Series /T-Bat 5.8 V2 Series/ T-Bat 6.3 Series/T-BAT HS 3.6 Series) T-BAT HS 5/10/15/20/25/30 | 10 years |
| Accessories | Standard Warranty Period |
| Adapter Box | 2 years |
X1-EPS | 2 years |
| X1-Mate Box | 2 years |
| X3-EPS Box | 2 years |
| X3-Mate Box | 2 years |
| DataHub | 2 years |
| Pocket series V2.0/3.0/4.0 | 2 years |
| meter | 2 years |
| X3-EPS Parallel Box/ Box G2 | 5 years |
| BMS Parallel Box | 5 years |
| Product | Warranty Period |
| X1/X3HybridG4 | 5 years standard warranty + 5 years parts warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 9 months after the date of production |
| X1/X3FtG4 |
| Product | Warranty Period |
| X1-Hybrid/Fit-G3 | 5 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 9 months after the date of production |
| X3-Hybrid/Fit-G2 | |
| X3-MAX | |
| X3-MEGAG1 |
| Product | Warranty Period |
| X1-MINI/Boost | 5 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 9 months after the date of production Note: If an inverter connected to SolaX Cloud and generation data been successfully uploaded to Solax server, the inverter warranty will be freely upgraded to 5 years standard warranty + 5 years parts warranty |
| X3-MIC-G1 & G2 | |
| X3-MIC ProG1 | |
| X3-MIC ProG2 (8-15kW) |
| Product | Warranty Period |
| X3-MIC ProG2 (17-30kW) | 5 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 9 months after the date of production Note: If an inverter connected to SolaX Cloud and generation data been successfully uploaded to Solax server, the inverter warranty will be freely upgraded to 5 years standard warranty + 1 year parts warranty |
| X3-MEGA-G2 | |
| X3-Forth |
| Product | Warranty Period |
| T-BAT H 5.8 Battery | The performance warranty of the products is valid for 120 Months from the date on which the battery is commissioned by the installer or 6 months after the manufacture date (whichever comes first) |
| HV11550 Battery | |
| MC0600 Battery | |
| HV10230 Battery |
| Product | Warranty Period |
| Meter/CT | 2 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 9 months after the date of production |
| Pocket/Lan/4G | |
| V1000. | |
| DataHub | |
| X1/X3-EPS Box | |
| X1/X3-Mate Box | |
| Adaptor Box |
| Product | Warranty Period |
| Off-grid eps parallel Box | 5 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 9 months after the date of production |
| BMS Parallel Box |
| Product | Warranty Period |
| EV Charger | 3 yeasrs |
| Product | Warranty Period |
| X1/X3-Hybrid-G4 | 5 years standard warranty + 5 years parts warranty, starting from the
Note: If an inverter connected to Solax cloud and generation data been successfully uploaded to Solax server, the inverter warranty will be freely upgraded to 10 years standard warranty |
| X1/X3-Fit-G4 | |
| X1/X3-IES | |
| X3-Ultra | |
| A1-Hybrid G2/A1-AC G2 | |
| X1-Split | |
| X1-MINI/BOOST G4 | |
| X1-Smart G2 | |
| X3-MIC G2 | |
| X3-MIC-G2-LV | |
| X3-MIC PRO-G1&G2 | |
| X3-MIC PRO-G2-LV | |
| X3-MEGA-G2 | |
| X3-FORTH | |
| X3-FORTH-LV |
| Product | Warranty Period |
| X1-HYBRID-LV | 5 years standard warranty, starting from the earlier one of the
Note： If X1-Hybrid-LV or X3-Hybrid G4-LV pair with Solax battery, and connected to Solax cloud and generation data been successfully uploaded to Solax server, the inverter warranty will be freely upgraded to 10 years standard warranty ; |
| X3-HYBRID-G4-LV |
| Product | Warranty Period |
| Meter/CT | 2 years standard warranty, starting from the earlier one of the following two dates:
|
Pocket Wifi/Lan/4 | |
| V1000 | |
| DataHub | |
| X1/X3-EPS Box | |
| X1/X3-Mate Box | |
| Adaptor Box |
| Product | Warranty Period |
| Off-grid EPS parallel Box | 5 years standard warranty, starting from the earlier one of the following two dates:
|
| BMS Parallel Box |
| Product | Warranty Period |
| EV Charger | 3 years standard warranty, starting from the earlier one of the following two dates:
|
| Product | Warranty Period |
| X1/X3-HybridG4 | 5 years standard warranty + 5 years parts warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 9 months after the date of production; |
| X1/X3-FitG4 |
| Product | Warranty Period |
| X1-Hybrid/Fi-G3 | 5 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 9 months after the date of production; |
| X3Hybrid/Fi-G2 | |
| X3-MAX | |
| X3MEGA-G1 |
| Product | Warranty Period |
| X1-MINI/Boost | 5 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 9 months after the date of production Note: If an inverter connected to SolaX Cloud and generation data been successfully uploaded to Solax server, the inverter warranty will be freely upgraded to 5 years standard warranty + 5 years parts warranty |
| X3-MICG1 & G2 | |
| X3MIC Pro-G1 | |
| X3MIC Pro-G2 (8-15kW) |
| Product | Warranty Period |
| X3MIC Pro-G2 (17-30kW) | 5 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 9 months after the date of production Note: If an inverter connected to SolaX Cloud and generation data been successfully uploaded to Solax server, the inverter warranty will be freely upgraded to 5 years standard warranty + 1 year parts warranty |
| X3MEGA-G2 | |
| X3-Forth |
| Product | Warranty Period |
| Meter/CT | 3 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 9 months after the date of production |
| Pocket/Lan/4G | |
| V1000 | |
| DataHub |
| Product | Warranty Period |
| Off-grid EPS parallel Box | 5 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 9 months after the date of production |
| BMS Parallel Box |
The warranty covers only the cost of hardware material required to get the device functioning again. It excludes any inbound/outbound transportation costs or labor costs of replacement/on‐site service.
| Product | Warranty Period |
| X1/X3-Hybrid-G4 | 5 years standard warranty starting from the earlier one of the following two dates:
Note: If an inverter connected to SolaX Cloud and generation data been successfully uploaded to SolaX server, the inverter warranty will be freely upgraded to 10 years standard warranty |
| X1/X3-Fit-G4 | |
| X1/X3-IES | |
| X3-Ultra |
| Product | Warranty Period |
| X1-Hybrid-LV | 5 years standard warranty, starting from the earlier one of the following two dates:
Note: If X1-Hybrid-LV pair with SolaX battery, and connected to SolaX Cloud and generation data been successfully uploaded to SolaX server, the inverter warranty will be freely upgraded to 10 years standard warranty |
| Product | Warranty Period |
| X1-Hybrid/Fi-G3 | 5 years standard warranty, starting from the earlier one of the following two dates:
|
| X3-Hybrid/Fi-G2 | |
| X3-MAX | |
| X3-MEGA-G1 |
| Product | Warranty Period |
| X1-MINI/Boost/Smart G2 | 5 years standard warranty, starting from the earlier one of the following two dates:
Note: If an inverter connected to Solax cloud and generation data been successfully uploaded to Solax server, the inverter warranty will be freely upgraded to 10 years standard warranty |
| X3-MIC-G1 & G2 | |
| X3-MIC Pro-G1 | |
| X3-MIC Pro-G2 |
| Product | Warranty Period |
| X3-MEGA-G2 | 5 years standard warranty, starting from the earlier one of the following two dates:
Note: If an inverter connected to SolaX Cloud and generation data been successfully uploaded to SolaX server, the inverter warranty will be freely upgraded to 5 years standard warranty + 1 years parts warranty |
| X3-Forth |
| Product | Warranty Period |
| Meter/CT | 2 years standard warranty, starting from the earlier one of the following two dates:
|
Pocket Wifi/LAN/4G | |
| V1000 | |
| DataHub | |
| X1/X3-EPS Box | |
| X1/X3-Mate Box | |
| Adaptor Box |
| Product | Warranty Period |
| Off-grid EPS parallel Box | 5 years standard warranty, starting from the earlier one of the following two dates:
|
| BMS Parallel Box |
| Product | Warranty Period |
| EV Charger | 3 years standard warranty, starting from the earlier one of the following two dates:
|
| Product | Warranty Period |
| A1-HYB/AC-3.8K-G2 | 12 years standard warranty starting from the earlier one of the following two dates:
|
| A1-HYB/AC-5.0K-G2 | |
| A1-HYB/AC-6.0K-G2 | |
| A1-HYB/AC-7.6K-G2 | |
| A1-BI-200 |
| Product | Warranty Period |
T-BAT-SYS-HV-5.0 | 12 years standard warranty with 70% of rated capacity starting from the earlier one of the following two dates:
|
| Product | Warranty Period |
| CT | 5 years standard warranty starting from the earlier one of the following two dates:
|
| Acrel Meter | |
| Pocket WIFI 3.0 | |
| Pocket WiFi+ LAN | |
| Pocket WiFi+ 4G | |
| Meter Box | |
| Switch Box |
